A Better Kind of Health Insurance for Expats Like You!

During Christmas 2019, I had the pleasure to end up at the Bangkok Hospital in Hua Hin with what I presumed was a heart attack. Our office works with many di¬fferent insurance companies. I myself am insured at PassportCard, so at least I knew I did not have to worry about the financials. Experiencing it all from the patient side however, I was pleasantly surprised. In Thailand, the Hospitals will not cooperate if they are not sure they will get their money, and as a part of the investigation, a CT scan was necessary. This was quite costly and I did not have that amount of money with me. My girlfriend however, prepared as she likes to be, had the PassportCard app on her phone as well as the contact details. She called PassportCard and within literally 3 minutes the needed amount was loaded on the PassportCard Credit Card (that clients receive together with their insurance card) so the scan could be paid for directly. This was really a “wow” experience. Long story short, I had surgery soon after that and after 2 days later I was discharged. As an insider I know that the Final Guarantee of Payment can take many hours, but I was informed by the doctor that I could go home, passed by the Hospital insurance desk, one signature and I was on my way. I needed to come back two months later for a second surgery, and also this time everything was arranged perfectly. As a Broker I know which insurance companies perform well and which ones are more challenging. I already knew PassportCard was a hassle-free company and that is why we like to work with them, but all in all I can only say I was very impressed by the service provided by PassportCard. Chapeaux!

My husband and I are more than happy with the policy, the benefits and the service. I gave birth to 2 beautiful children, while being insured by PassportCard and I am highly pleased with their caring team and really good value for money.

Prompt response and little paperwork

This company is as fast as enough to solve my all problems for now… thanks in advance

Easy contact via WhatsApp. Quick response.

We have been cooperating with PassportCard for many years, as an insurance broker, and are very pleased with the company’s special customer-oriented service. They are always very attentive and manage to show humanity and care, even when complicated cases occur.

As an insurance broker with multiple offices, we do not have any hesitations offering PassportCard to our clients and employees. Responsiveness, efficiency, and quality are the words that best describe PassportCard, answering e-mails within only two hours is pretty rare in our industry.